Returns & Refunds

Our top priority is customer satisfaction, which is why we offer a hassle-free return policy. If you're not completely happy with an item, just return it to us within 14 days of receipt in saleable condition, and we'll refund your purchase. Please note that for hygiene reasons, we cannot offer refunds on pierced jewellery or cosmetic products. Rest assured, your statutory rights remain unaffected by our returns policy.

 

For smaller items, we kindly request that you organise the return yourself. However, for larger items like console tables and side tables, we may need to arrange collection. It's important that the goods are returned in perfect condition, including their original packaging if possible. Once we receive the item back, we'll be happy to exchange or refund it, minus the original delivery charge.

 

To ensure transparency, we don't offer a free returns service as it would lead to increased retail prices. If you'd like to know the exact cost of returns before making a purchase, don't hesitate to contact us on cornucopiaorders@outlook.com We're here to assist you.

 

Rest assured, all orders will be refunded within 48 hours upon receipt of your return. Please allow up to 5 days for the refund to clear in your account.

 

If you need to return an item for refund or exchange, please send it to:

Cornucopia Worcester

2 Chapel Walk, Crowngate

Worcester, WR1 3LD

 

If you have any questions, comments, or requests concerning our Return & Exchange Policy, we're here to help. Feel free to contact us via email or telephone. Your satisfaction is important to us.